“Regrind and new manufacturing of solid carbide step drills took forever (16 to 22 weeks). We had an extremely high quantity of these in process due to the long lead times. Since we switched to West Ohio, our tool inventory has dropped considerably. Regrind and recoat turnaround time is now two to three weeks. New step drills are manufactured, coated and delivered normally in four to six weeks. They have been known to get us new tools in a week.”
B.W., Asst Production Manager